1. Introduction
At artjoy, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile information
- Content: Photos, titles, descriptions, tags, and other metadata you upload
- Payment Information: Billing details processed through secure payment processors
- Communication: Messages, support requests, and other communications
We also automatically collect certain information when you use our service, including device information, IP address, browser type, and usage patterns.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
4. Image Metadata
When you upload images, we preserve your original filenames and extract EXIF metadata (camera settings, GPS coordinates, etc.) from your images. We also store metadata you provide, including titles, descriptions, categories, tags, and your photographer name. This metadata helps buyers discover and understand your work.
5. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: With third-party services that help us operate our platform (e.g., payment processors, hosting services)
- Legal Requirements: When required by law or to protect our rights
- Public Content: Your uploaded images and associated metadata are displayed publicly on the platform
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Export your data in a portable format
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact page.